Refund Policy
The refund policy of Psycortex Pvt. Ltd. is straightforward and adheres to specific conditions. Once a consultation fee is paid, refunds are generally not provided once the consultation has been conducted. However, in the event of an erroneous payment or any other exceptional circumstance, refunds can be processed within a specified timeframe of 3–4 business days.

Clients are required to promptly notify Psycortex Pvt. Ltd. within this window to initiate the refund process. Outside of these exceptional circumstances, refunds are not typically issued, and the clinic maintains a policy of not refunding any payments that result from chargebacks.

This policy underscores the importance of ensuring accuracy and intentionality in payments made to Psycortex Pvt. Ltd. It also emphasises the need for clients to promptly address any payment-related issues within the specified timeframe to facilitate a smooth refund process. By outlining clear guidelines regarding refunds, the clinic aims to provide transparency and clarity to its clients while also safeguarding its financial interests.

Clients can thus approach their engagements with the clinic with confidence, knowing the terms regarding refunds are clearly defined and communicated.

If you have any questions regarding this policy, please contact us at info@psycortex.in